Global Channel Sales Operations Advisor
Skills
AdministrationContract ManagementContract Research OrganizationData IntegrityInternational TeamsMDFMarketing Programs
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5–7 years in channel operations partner programs or sales operations within a B2B software or technology company
- Direct experience in channel operations is required
- Experience designing or administering partner program mechanics such as tier structures deal registration incentives rebates MDF or co-op programs
- Hands-on Salesforce experience required including partner account management opportunity tracking reporting dashboards and data governance
- Experience with Salesforce Experience Cloud or a PRM platform is a strong plus
- Owned or closely administered a partner portal with content user access deal registration workflows and partner-facing functionality
- Comfortable working across multiple time zones and regions and supporting international teams
- Ability to build and interpret channel reporting and translate data into operational recommendations
- Strong cross-functional collaboration and influence without authority
- Self-directed organized and able to build a function from scratch
- High attention to detail
Nice to have
- Self-directed
- Organized
- Detail-oriented
- Calm under pressure
- Collaborative
- Analytical
Day to day
- Own and evolve the global partner program structure, including tiering, progression criteria, deal registration rules, and partner agreement governance.
- Manage SFDC channel data integrity and partner portal operations, while building reporting that tracks pipeline, renewals, deal conversion, and CAM productivity.
- Support renewal operations, incentive administration, and CAM enablement by coordinating processes, resolving operational issues, and improving global sales operations infrastructure.