Global Engineer, Enterprise Solutions

Skills
Computer ScienceBarcodeFlyingHealthcareHistologyMalware AnalysisManagement Information Systems
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelors degree in MIS Engineering or Computer Science or equivalent experience
  • Understanding of IHC Histology Pathology marketplace or related discipline
  • Knowledge of diagnosis repair and maintenance of digital pathology instruments and software
  • Ability to discuss network system resources and security requirements with customer IT managers
  • Experience installing and upgrading clients servers and peripherals such as firewalls barcode readers and printers

Nice to have

  • Advanced analytical thinking
  • Creative problem solving
  • Collaborative mindset
  • Customer focused
  • Global perspective

Day to day

  • Provide escalated technical support to internal teams and external clients for hardware and software issues.
  • Diagnose and resolve complex installation maintenance connectivity and repair problems across digital pathology systems.
  • Collaborate with R&D product management customer IT teams and sales stakeholders to improve implementation integration and client readiness.
  • Respond to security incidents and lead advanced technical troubleshooting on challenging enterprise solutions projects.