Global IT Support Coordinator
Skills
Business Continuity PlanningContextEasily AdaptableIT Service DeliveryIdentity And Access ManagementMicrosoft 365Non-Governmental Organizations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven experience in IT support across multiple locations
- Strong understanding of Microsoft 365 SharePoint OneDrive and Windows environments
- Experience with software licensing and vendor coordination
- Strong troubleshooting and problem-solving skills
- Ability to work in complex high-risk and multi-cultural environments
- Experience in NGO or humanitarian IT support would be a bonus
- Familiarity with Starlink systems and portal management preferred
- Arabic language skills preferred
Nice to have
- Autonomous
- Adaptable
- Collaborative
- Culturally aware
Day to day
- Provide advanced IT support across multiple country programs and global teams
- Resolve complex issues in Microsoft 365 SharePoint OneDrive user access software applications and business systems
- Act as a primary IT focal point for offices with limited or no local IT presence while ensuring business continuity
Hiring process
- Click the Apply button
- Upload a CV and cover letter
- Submit a one-page cover letter explaining your interest and fit