RemotevilleRemote Global People Service Delivery Manager (UK ) Job in Manchester, UK Turnitin
Global People Service Delivery Manager (UK ) Turnitin
£ -
Customer SatisfactionGlobal ServicesGoogle DocsHR PoliciesHR Service DeliveryKey Performance IndicatorsProject PlansService CatalogService DeliveryService-Level AgreementsJIRA Ticketing SystemThird-party Vendor ManagementHigh-tech Industry ExperienceE-commerce ExperienceMS OfficeCertified PMAgile PMHands-on HR Operations Management
Senior (5-8 years) - Expert (9+ years)
ManchesterUK
We support educators and empower students around the world to do their best original work.
925+ employees
Education
Open for applications
Role
Who you are
- BA/BS degree in relevant field, HR Service Delivery Master Degree preferred
- 8+ years of experience leading HR operations, managing HR Service Delivery Centers, and knowledge of compliance and analytics
- Excellent project management and leadership skills
- Strong analytical and problem-solving abilities
- Exceptional communication skills
Desirables
- Certified PM or Agile PM is a plus
- Work experience in global high-tech industries or e-commerce
What the job involves
- Lead and provide guidance to Tier 1 and Tier 2 teams in addressing employee queries and resolving issues
- Manage HR processes and organizational effectiveness strategies to achieve company goals
- Leverage technology to enhance processes and update team knowledge base
- Build relationships with People Team and ensure legal compliance to minimize risk
Company
Company mission
Turnitin is dedicated to ensuring the integrity of global education and meaningfully improving learning outcomes.Company benefits
- Competitive Paid Time Off
- Remote-First working approach
- Health Care Coverage
- Tuition Reimbursement
- Monthly Wellness Reimbursement
Company values
- Customer Centric
- Passion for Learning
- Integrity
- Action & Ownership
- One Team
- Global Mindset