Global Social Media and Community Manager

Skills
Software As A ServiceContextCreative IndustriesData AnalyticsInstagramMedia TrendsMulti-Platform
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in Marketing Communications Digital Media or related field or equivalent experience
  • 3+ years of B2B social media community management or digital brand strategy experience
  • Proven ability to execute multi-channel social strategies in a global context with U.S. audience focus
  • Demonstrated ownership of social content strategy planning and reporting end-to-end
  • Experience building programs that activate internal subject matter experts and external thought leaders
  • Excellent storytelling skills for translating complex B2B topics into engaging narratives
  • Strong understanding of social analytics engagement metrics sentiment analysis and performance reporting
  • Experience using AI-powered tools to improve content creation research planning reporting and productivity
  • Experience with project management and task tools such as Asana Monday.com or Jira
  • Strong organizational collaboration and remote team communication skills
  • Familiarity with HubSpot social scheduling and social analytics dashboards
  • Experience within Microsoft 365 including Teams Word Excel Outlook and PowerPoint

Nice to have

  • Commercial awareness
  • Strategic thinker
  • Creative communicator
  • Public forum confidence
  • AI curiosity
  • Data-driven mindset

Day to day

  • Develop and execute a global social media and community strategy that strengthens brand authority and audience engagement across priority channels.
  • Manage end-to-end social content planning reporting and platform execution while maintaining clear handoffs and structured collaboration across teams and time zones.
  • Build authentic community engagement activate internal subject matter experts and use AI-enabled workflows to create timely high-quality content that drives measurable growth in share of voice and sentiment.

Hiring process

  • Apply below
  • Background check after offer
  • References may be requested at final stage