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Growth Analyst, Digital Product & CRM
Skills
AnalyticsCampaignsCustomer Relationship ManagementDashboardsKey Performance IndicatorsMeasurementsPerformance Metrics
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree in Analytics Mathematics Statistics Engineering Economics or related quantitative field
- 4+ years of data analysis experience using SQL R Python or similar tools
- 4+ years of dashboarding experience with Tableau Power BI or similar platforms
- 2+ years in product analytics CRM or loyalty analytics
- Proven success designing executing and analyzing A/B tests and growth experiments
- Experience translating behavioral and loyalty insights into product roadmap recommendations
- Deep knowledge of experimental design hypothesis testing and statistical evaluation
- Strong understanding of product marketing and loyalty performance metrics
- Ability to connect quantitative insights to guest experiences and business outcomes
- Excellent communication and data storytelling skills
Nice to have
- Collaborative
- Curious
- Self-starter
- Passion for food
- Hospitality-minded
Day to day
- Transform data into actionable insights that improve guest engagement digital adoption and loyalty growth.
- Design and execute A/B tests and multivariate experiments across digital product CRM and loyalty channels.
- Partner with Product UX Data and Martech teams to shape the roadmap measure feature performance and optimize campaigns and personalization.