Growth & Membership Manager
Skills
Creative IndustriesCustomer ExperienceData AnalyticsExternal AgenciesInfluencer MarketingInterest RatesMarketing Analytics
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience managing marketing campaigns customer journeys or membership growth initiatives
- Strong understanding of customer acquisition and retention strategies
- Excellent communication and copywriting skills
- Strong organisational and project management skills
- Experience using marketing automation and reporting tools
- Ability to analyse data and make informed commercial decisions
- Experience working in a fast-paced or growing business environment
- Highly desirable: experience within an online membership subscription or digital learning business
- Highly desirable: experience with MemberPress Kajabi Teachable Thinkific or similar
- Highly desirable: experience with email marketing and marketing automation
- Highly desirable: experience with Meta Ads and digital advertising
- Highly desirable: community management experience
- Highly desirable: experience within education creative industries or children's services
- Highly desirable: experience managing freelancers contractors or external agencies
Nice to have
- Commercially minded
- Highly organised
- Proactive
- Data-driven
- Entrepreneurial
- Creative
- Resourceful
- Solutions-focused
- Independent
- Customer-focused
Day to day
- Develop and implement strategies to grow memberships and recurring revenue.
- Create and optimise member onboarding journeys and improve engagement.
- Manage content operations marketing campaigns customer support systems and business reporting.