H&B North America Regional Sales Operations Support Specialist
Skills
AdoptionBusinessBusiness DevelopmentBusiness InsightsCustomer ExperienceEnablementOperations Processes
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience supporting Sales Operations Business Development account teams or similar commercial functions
- Working knowledge of CRM systems including pipeline hygiene contact/account management and data quality practices
- Strong reporting and analytical skills with the ability to build interpret and communicate pipeline and performance insights
- Proficiency with MS suite and AI tools and comfort learning new sales enablement platforms
- High attention to detail
- Excellent written and verbal communication skills
- Highly organized proactive and responsive with the ability to manage multiple priorities and meet deadlines
- Strong collaboration skills and willingness to support colleagues at all levels
- Professional judgment and discretion when handling sensitive client and commercial information
- Adherence to WTW values client focus teamwork integrity respect and excellence
Nice to have
- Ambitious
- Detail-oriented
- Proactive
- Collaborative
- Organized
Day to day
- Provide direct sales operations support to the H&B North America regional leader and sales community.
- Manage pipeline tracking CRM hygiene account planning and client onboarding activities with accuracy and urgency.
- Deliver reporting insights troubleshoot tools improve processes and support client feedback initiatives across the region.