RRemoteville
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HCM & Payroll Account Specialist

Skills
AdministrationAssessmentBusinessBusiness Relationship ManagementCommandCustomer ExperienceEnglish
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree or equivalent professional experience in a related field
  • Minimum 5 years in payroll or human resources outsourcing
  • Experience in client service or relationship management
  • Required strong written and verbal communication skills
  • Ability to manage multiple priorities and meet deadlines
  • Strong analytical and problem-solving ability
  • Client-centric approach with tact and professionalism
  • Team collaboration skills
  • Proficiency in Google and business software
  • Working knowledge of payroll and human resources outsourcing
  • CPP or FPC certification preferred

Nice to have

  • Client-focused
  • Detail-oriented
  • Analytical
  • Collaborative
  • Professional
  • Adaptable

Day to day

  • Serve as the primary contact for assigned clients and build strong professional relationships.
  • Accurately process payrolls manage tax accounts and support HR and time and labor products.
  • Analyze client issues recommend practical solutions and contribute to special projects and process improvements.

Hiring process

  • Complete the assessment and interview process independently without AI assistance