Head of Affiliate Services

Skills
Account ManagementForecastingHiringManagementMarketingOnboardingPerformance Marketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years of affiliate or partnership marketing experience
  • Agency experience strongly preferred
  • Proven operational experience
  • Excellent written and verbal communication skills
  • Strong organizational and detail orientation
  • Ability to balance big-picture thinking with daily priorities
  • Comfort with numbers and data storytelling
  • Self-starter with high ownership

Nice to have

  • Confident leader
  • Hands-on executor
  • Highly organized
  • Big-picture thinker
  • Data-driven mindset

Day to day

  • Lead client services strategy and delivery across the agency with a hands-on, execution-focused approach
  • Manage 2-3 tier-one clients as the main point of contact while driving affiliate growth and resolving escalations
  • Develop team capability through coaching, trainings, 1:1s, process improvements, and oversight of account managers and external partners

Hiring process

  • First Round Interview (30 min)
  • Work History Discussion (60 min)
  • Project Review (60 min)
  • Reference Checks (3 references)
  • Background Check
  • Offer