Remoteville

Remote Head of Customer Success Job in UK Cobrowse.io

Head of Customer Success Cobrowse.io
$100000 - $150000
Account ManagementAnalytical SkillsBusiness DevelopmentCloud ApplicationsCustomer SuccessEnterprise SoftwareProject ManagementRelationship BuildingSoftware As A ServiceStartups
UK


Equip your agents to see customer problems clearly
9+ employees
SaaS

Open for applications

Role


Who you are

  • Highly motivated individual with strong desire to win
  • Natural born problem solver with ability to operate in a fast-changing growth environment and juggle multiple initiatives at once
  • Committed to continual learning and improvement
  • Polished written and verbal communication skills in English language, with the confidence to interface with enterprise-level stakeholders
  • Comfortable understanding technical concepts, with attention to detail

Desirables

  • Motivated
  • Problem solver
  • Adapts to change
  • Commitment to learning
  • Strong communication
  • Understands technical concepts



What the job involves

  • Develop strategies to maximize our customer’s success and outline playbooks for the entire post-sales customer journey from implementation through renewal
  • Guide the company through a significant growth phase, with the goal of creating infrastructure for scale
  • Develop and maintain strong, long-lasting relationships with key stakeholders at client organizations


Application process

  • Email zac+recruiting@cobrowse.io with a synopsis of interest and LinkedIn profile

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Company


Company mission

Cobrowse.io is dedicated to delivering the most powerful, flexible, and trustworthy co-browsing solution in the world, ensuring excellent customer experiences for customer-focused businesses.




Company benefits

  • Competitive salary and benefits package including profit sharing
  • A fast-paced innovative environment
  • Career growth and development opportunities
  • A collaborative and supportive team culture



Company values

  • Customer-focused
  • Innovation
  • Trustworthiness
  • Operational Excellence



Company HQ

Cloud and On-premise
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