Remote Head of Product Job in UK OVO

Who you are

• A proven leader with experience building and leading a team with a focus on your team’s development and engagement.
• Demonstrable customer and sector expertise at both macro and micro levels either in the energy sector or others related to previous role(s).
• You can clearly and succinctly articulate a long-term strategic vision demonstrating an understanding of the influencing factors at play within that including technology landscape.
• Ability to communicate clearly and deliver a succinct confident message to a wide range of stakeholders up to and including board level.
• Passionate about design and customer experience knowledgeable about product design persuasion and content strategy including product marketing.
• Proactive communication and stakeholder management able to navigate a complex set of priorities in how to focus on the best outcomes for our customers and the business.
• Comfortable with key facets of quant data and qual insights research and experimentation techniques to optimise your strategy accordingly and drive the right outcomes.
• You’re adept at developing data driven product strategies to optimise performance and customer impact. Will help your team to set ambitious OKRs and take the responsibility to do what it takes to meet them.

Desirables

• Green Champion
• Big-Picture Thinker
• Collaboration Ninja
• Team Captain
• Customer Whisperer
• Product Guru
• Data Detective

What the job involves

• We are seeking a Head of Product to transform the way our customers interact with us. This role is crucial in enhancing digital engagement driving sustainability and supporting OVO’s commitment to a greener future. The ideal candidate will bring a strong product management background a deep understanding of digital experiences and a passion for sustainability.
• Develop strategic vision for OVO's digital-first strategy focusing on closing digital capability gaps enhancing customer experiences and aligning with commercial and sustainability goals.
• Establish strong leadership within the cross-functional team inspire and mentor product managers designers and developers while fostering a collaborative and innovative culture.
• Collaborate with internal stakeholders ensuring seamless alignment and integration across UX Engineering and customer support teams to enhance digital adoption initiatives.
• Establish and track key performance indicators (KPIs) using data-driven insights to continuously improve product performance and digital engagement.