Remoteville

Remote Head of Support Centres Job in UK Maximus UK

Head of Support Centres Maximus UK
£62000 - £67000
Business Process ImprovementContract RequirementsCustomer RequirementsCustomer SatisfactionCustomer SupportFMEIndividual AssessmentLine ManagementManagement Of Direct Reports
Mid-level (3-4 years) - Expert (9+ years)
UK


Transforming Lives.
1225+ employees
Healthcare


Role


Who you are

  • Manage and develop high-performance teams
  • Deliver challenging performance targets
  • Foster a culture of customer and client focus

Desirables

  • Experience in WCA, PIP, and Specialist Benefits
  • Commitment to diversity, equity, and inclusion
  • Strong communication skills



What the job involves

  • Lead a team of business support managers
  • Develop and deliver operational plans
  • Promote continuous improvements in performance


Application process

  • Review of applications
  • Interview process
  • Final selection

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Company


Company mission

Maximus is dedicated to providing easy-to-navigate, customer-focused, and effective health and employment services to support communities and deliver on promises.




Company benefits

  • Global organization impact
  • Leadership and direction responsibility
  • Development and delivery of operational plans
  • Promote continuous improvement
  • High performing team establishment
  • Line management responsibility



Company values

  • Accountability
  • Collaboration
  • Innovation
  • Respect



Company HQ

London
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