How Remoteville checks and expires listings
Helpdesk Customer Support
Skills
Analytical SkillsCancerCancer RegistryCustomer ServiceMicrosoft ExcelMicrosoft OutlookOncology
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Active Oncology Data Specialist–Certified (ODS-C) credential
- Associate degree with one year of related experience or high school diploma with three years of related experience
- Advanced troubleshooting skills across PCs servers networks and relational databases
- Working knowledge of Active Directory SQL Server Microsoft Access and SQL Management Studio
- Familiarity with Citrix VMware AppV and related virtualization technologies
- Knowledge of HIPAA health informatics health information management or cancer registry operations
- Strong customer service communication organization analytical and time management skills
- Ability to manage multiple priorities work independently and resolve complex issues under tight deadlines
- Proficiency with Microsoft Outlook Word Excel Access and SharePoint
- Ability to work occasional overtime and weekends as needed
Nice to have
- Independent
- Analytical
- Customer focused
- Detail oriented
- Organized
- Collaborative
Day to day
- Provide frontline customer support for CNExT and CAS software in a responsive and professional manner
- Troubleshoot complex application database network and virtualization issues while using cancer registry knowledge to recommend effective solutions
- Test software document defects write SQL queries and help train users support implementations and improve processes
Hiring process
- Create an account on the PHI job application site
- Search open positions
- Apply for the specific position
- Email Recruitment@phi.org with questions if needed