Complete Payroll, HR Services, Insurance Services, Retirement Plan Services and Workforce Management Solutions.

Our solutions streamline the payroll process so you can focus on what matters most - growing your business. With Payentry, there are no surprises; just straightforward, easy-to-use tools that ensure compliance, accuracy, and peace of mind. Whether you're a small business or a large enterprise, our goal is to provide a payroll experience that’s as seamless as it is reliable. 

Our team of experienced professionals deliver personalized service that’s always within reach, consistently reliable, and trusted by businesses nationwide. We're committed to providing the support you need, backed by top ratings and a reputation for excellence.

We're here to customize a strong, streamlined payroll process so you can excel in your role.


Payentry

Payentry is looking for a Help Desk Specialist II to join the Systems department. This role is responsible for installations, configurations, troubleshooting, and resolutions related to hardware and software components the company uses. Successful individuals will have experience and a proven record of working independently and as part of a team to address and resolve technical needs.

This is a hybrid position working from Pacific Time Zone locations (remote considered on an exception basis).

What You Will Do:

Install and configure hardware and software components. Resolve any technical issues with hardware, software, or connectivity. Perform networking hardware and/or software upgrades. Support users online with configuration of workstations, servers, printers, and network peripherals. Assist with troubleshooting and diagnostics testing. Research solutions to current and future technical problems. Contribute innovative ideas to the company. Provide technical support to end-users via phone, email, chat, and in-personEnforce IT security policies and procedures with end-usersOther duties as assigned. 

What You Bring to the Table:

Associate’s degree in computer science or combination of equivalent experience and education; 3+ years of experience in a similar role Experience troubleshooting systems and learning quicklySkilled in database programming and software installation; proficient with Windows productsExcellent written and oral communication skills; familiar with a range of software and hardware 

Where You Will Work:  Pacific Time Zone; Hybrid Work Schedule

Total Rewards and Growth

401(k)/401(k) matchDental insuranceHealth insuranceLife insurancePaid time offReferral programVision insurance

Helpdesk Specialist II

What the job involves