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HubSpot CRM and Revenue Operations Lead

Skills
Software As A ServiceAdoptionCustomer ExperienceData AnalyticsHealthcareMarketing AnalyticsModeling
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Minimum five years hands-on HubSpot implementation experience
  • Proven experience designing and implementing HubSpot CRM from the ground up
  • Extensive expertise across HubSpot Sales Hub Marketing Hub and CRM
  • Experience designing CRM architecture for complex customer journeys and multiple business functions
  • Strong understanding of Revenue Operations principles and commercial processes
  • Experience implementing lifecycle stages lead scoring pipeline management attribution reporting and customer segmentation
  • Extensive experience building workflows automation and lifecycle marketing programmes
  • Experience integrating HubSpot with third-party platforms and business systems
  • Strong understanding of CRM data architecture governance and reporting
  • Experience developing dashboards and commercial reporting for Sales and Marketing teams
  • Experience driving CRM adoption and embedding best practice across commercial teams

Nice to have

  • HubSpot certifications
  • Solutions Partner experience
  • CRM consultancy background
  • Onboarding project leadership
  • Operations Hub experience
  • Healthcare experience
  • SaaS experience
  • GDPR knowledge
  • API integration exposure
  • Middleware familiarity

Day to day

  • Lead the end-to-end design implementation and optimisation of HubSpot CRM across Marketing Hub Sales Hub and CRM
  • Redesign CRM architecture including data models lifecycle stages lead statuses pipelines and governance for scalable growth
  • Build automation reporting integrations and segmentation that improve customer experience commercial insight and CRM adoption