HubSpot Implementation Specialist
Skills
Account ManagementAgency ServicesCustomer Relationship ManagementCustomer RetentionHubspotHubspot Marketing HubHubspot Sales Hub
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Must be a UK resident with agency experience in client services
- Excellent attention to detail, organizational skills, and ability to work under pressure
- Build long-term relationships and grow accounts
- Experience in setting up and implementing HubSpot or similar CRM
- Good English communication and customer-friendly demeanor
- Ability to multitask, strong communication, problem-solving, and design skills
- Good interpersonal skills and client-handling experience
Nice to have
- Certifications from HubSpot Academy
- Experience in managing HubSpot and Salesforce or Dynamics 365
- Familiarity with iPaaS platforms like Make.com or Zapier
- Ability to write JavaScript code (specifically Node.js)
Day to day
- Account managing multiple clients from various industries and different levels of HubSpot expertise
- Advising clients on HubSpot best practice and solutions
- Spotting opportunities to unlock growth and turning ideas into action
- Coordinating and collaborating with leaders, clients, and colleagues to deliver high-quality solutions
- Analyzing clients' HubSpot portals for opportunities
- Training clients on HubSpot usage
Hiring process
- Informal conversation
- Formal Interview
- Skills test and presentation of work
- Reference checks
- Offer letter