Implementation Engineer - Legal Technology

Skills
Azure Data FactoryREST ApisSQLClientDell BoomiJSONPowershell
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Four-year degree in relevant field or equivalent experience
  • 2-5 years of customer-facing software implementation experience in legal services
  • Expert proficiency in Microsoft SQL scripting language and writing queries
  • Competent in problem-solving, customer-focus, communication, and organizational support

Nice to have

  • ETL concepts
  • Sisense reporting tool
  • Legal systems experience

Day to day

  • Ensure client satisfaction through successful installation of Intapp solutions
  • Participate in complex projects and model best practices
  • Assess client needs and install industry-standard legal systems
  • Provide leadership to the team and act as escalation point for complex situations
  • Perform system upgrades and migrations to the Cloud
  • Write reports to review historical data
  • Own end-to-end implementation of software products and services
  • Deliver client integrations and troubleshoot technical issues
  • Roll out new software solutions and assist with product training
  • Contribute to team effort and attend educational workshops