Remote Implementation Manager Job in San Francisco, CA Rippling

Who you are

• 3+ years of hands-on experience in Implementation and/or Customer Experience at a rapidly growing SaaS company
• Proven project management experience deploying multiple projects simultaneously
• Strong communication, presentation, and relationship-building skills
• Ability to collaborate with partners across Sales, CX, Product, and Engineering teams

Desirables

• Excellent communication
• Relationship-building
• Project management
• Customer-focused
• Technical expertise
• Cross-functional collaboration
• Detail-oriented
• Process improvement skills

What the job involves

• Work one-on-one with clients to implement Rippling products across HR, Payroll, Benefits Administration, IT platform, and more
• Manage the implementation process end-to-end to meet target timelines and goals
• Collaborate with Sales, Account Management, Technical Account Management, Support, Product, and Engineering teams to ensure seamless hand-offs, troubleshoot issues, and provide feedback for product enhancements
• Support in developing and documenting processes and best practices

Application process

• Email accomodations@rippling.com for reasonable accommodation