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Inbound Sales Specialist
Skills
Analytical SkillsBusinessEnglishInbound MarketingInbound SalesRecruitingSales
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree in Business Marketing or a related discipline
- At least 3 years of experience with cPanel WHM and the web hosting industry
- Understanding of Shared Reseller VPS and Dedicated Server hosting
- Experience with WHMCS Kayako and cPanel
- Firm understanding of open source software such as WordPress Drupal and Joomla
- Ability to identify customer needs and recommend suitable hosting solutions
- Fluent written and spoken English
Nice to have
- Analytical
- Problem-solving
- Independent thinker
- Upbeat
Day to day
- Handle inbound sales inquiries across telephone live chat and tickets in a prompt professional manner
- Follow up on sales leads and verify orders accurately while maintaining a customer-focused approach
- Identify customer needs quickly and recommend the most suitable hosting solution with clear confident communication
Hiring process
- Aptitude tests
- Technical tests
- Interviews
- Medical Health Checkup