Infrastructure Manager
Skills
Computer ScienceInformation TechnologyIT Service ManagementInfrastructure ServicesMicrosoft LicensingSarbanes-Oxley ActTeam Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Lead the T3 team on delivering BAU support
- Ensure all systems are running at a cost-effective level
- Ensure all certifications are maintained and any NCRs closed out
- Lead the technical direction of the Infrastructure for Maximus UK across all platforms
- Ensure the T3 teams are trained to an appropriate technical level
- Perform all team management functions including regular reviews, objective setting and management
- Handle Microsoft licensing, ensuring appropriate levels of licensing are maintained
Nice to have
- Problem-solving orientation
- Excellent communication and interpersonal skills
- Ability to troubleshoot technical issues independently
- Embrace new technologies and processes
Day to day
- Take ownership of the Infrastructure services, ensuring systems are built to best practice design
- Provide leadership and guidance on the BAU support and Projects for all Tier 3 activities
- Lead for Tier 3 Infrastructure on all audits including client, and security
Hiring process
- Initial application screening
- Interview
- Background check
- Final offer