Inside Sales
Skills
Customer Relationship ManagementCustomer ServiceDeal ClosureDeal DevelopmentEnterprise Resource PlanningRelationship Building
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2–5 years of experience in inside sales sales support or customer-facing sales roles
- Experience preparing quotes or proposals with attention to accuracy and margin awareness
- Proficiency with CRM systems and Microsoft Office
- Strong written and verbal communication skills
- Highly organized with strong follow-through and time management
- Familiarity with ERP systems is an asset
- Ability to travel to tradeshows as needed under 20% of the time
Nice to have
- detail-oriented
- customer-focused
- highly organized
- proactive
- team-oriented
- curious
Day to day
- Engage prospects through inbound leads outbound outreach trade shows and digital campaigns to build a healthy pipeline and qualify opportunities
- Manage customer inquiries professionally across phone email and digital channels while providing clear product and process guidance
- Prepare accurate quotes and proposals maintain disciplined CRM records and own lower value deals through negotiation order confirmation and post sale follow up