Installation & Support Engineer
Skills
Customer SatisfactionEasily AdaptableNew DevelopmentTechnical SupportTimekeepingTroubleshooting
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Able to perform onsite installations and repairs.
- Strong understanding of both hardware and software systems.
- Excellent communication and customer service skills.
- Able to handle confidential information with discretion.
- Holds a valid driving license and maintains vehicle to company standards.
Nice to have
- SIMS knowledge
- Parentpay expertise
- Squid system knowledge
Day to day
- Install and maintain digital payment solutions at multiple client sites.
- Offer onsite technical support and troubleshooting to ensure operational efficiency.
- Perform hardware upgrades and software installations.
- Deliver comprehensive training on new systems to administrators.