Insurer Reconciliation Relationship Co-ordinator

Skills
Account ReconciliationAttention To DetailBusiness Relationship ManagementGeneral LedgersMicrosoft ExcelOrganization SkillsPurchase Ledgers
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Previous experience in Insurer Reconciliation
  • Excellent communication skills
  • Strong organisational and planning skills
  • Initiative and proactivity
  • Attention to detail
  • Adaptability and positive response to change
  • Ability to work under pressure
  • Integrity and assertiveness
  • Intermediate Microsoft Excel skills including lookups and pivots (Desirable)
  • Analytical and investigative skills
  • Logical reasoning and problem-solving skills
  • Flexibility of working practices and hours

Nice to have

  • Microsoft Excel skills to an intermediate level including lookups and pivots
  • Analytical and investigative skills
  • Logical reasoning
  • Problem-solving skills – individually and collaboratively

Day to day

  • Manage insurer accounts queries for brokers
  • Resolve queries and provide insights to insurer statement performance
  • Engage with insurers to address issues and improve query resolution
  • Liaise with internal teams to ensure timely resolution of issues
  • Manage aged debt profile and ad-hoc requests from insurers
  • Communicate and build relationships with Insurer Broking Accounts teams

Hiring process

  • Relevant employment checks
  • Verifying recent employment
  • Address verification
  • Credit history check
  • Standard criminal record check