IT Applications Engineer

Skills
Business Case PreparationBusiness RequirementsDatabase MaintenanceDatabasesDocumentationPayroll AdministrationRecovery Planning
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Extensive experience within an IT Applications Management team, including detailed understanding of IT applications to support business processes.
  • Ability to diagnose faults efficiently and manage third-party application suppliers.
  • Experience with Microsoft SQL in an Azure environment, and knowledge of Azure and AVD setups.
  • Hands-on experience in designing and maintaining databases based on business requirements.

Nice to have

  • ITIL Foundation
  • Business Analysis
  • ERP Systems Management
  • SQL Report Writing
  • Power BI

Day to day

  • Deliver support and improvements to a variety of SaaS, on-premise, and Cloud-based applications.
  • Provide third-line support for incidents, manage problems through to resolution, and ensure all applications are available to IT users.
  • Work on project delivery for the design and implementation of new and improved IT applications and manage company databases.
  • Collaborate closely with IT, business, and vendor teams to build relationships and deliver optimal IT service management.