IT Automation Engineer

Skills
Software As A ServiceConfluenceData PrivacyGithubIT EscalationIT Service ManagementIdentity And Access Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience with scripting and orchestration
  • Ability to identify and automate processes
  • Ability to evaluate implement and operate automation tools
  • Expert knowledge of Atlassian products and integrations including Jira Confluence and Jira Service Management
  • Administration knowledge of Workato Jamf Pro MacOS Google Workspace Slack GitHub Identity and Access Management Single Sign-On tools or information security
  • Ability to balance automation and manual process on a cost-benefit basis
  • Self-starter with fast learning ability and flexible approach

Nice to have

  • Collaborative
  • Technically minded
  • Fast learner
  • Flexible
  • Self-starter

Day to day

  • Join the Colleague Technology Services team to manage and automate NatWest Boxed applications and operational processes.
  • Use scripting and service orchestration to automate repetitive tasks and improve efficiency across workplace IT tooling.
  • Provide second line support for device and app issues while helping implement new tools and support identity and access management improvements.