IT Support & Logistics Analyst
Skills
Help Desk SupportInventory ManagementLogistics ManagementMicrosoft 365Okta Identity CloudOracle Meter Data ManagementProduct Life Cycle
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Must be highly flexible responsive and proactive in a fast-paced environment
- Passionate about learning and professional growth
- Should have excellent attention to detail
- Able to manage entire project lifecycles and produce maintainable and scalable solutions
- Experience in supporting users across multiple platforms including macOS and Windows desirable
- Familiarity with MDM troubleshooting and agile methodologies is a plus
Nice to have
- macOS expertise
- Windows proficiency
- JIRA knowledge
- Agile experience
- MDM troubleshooting
Day to day
- Manage daily IT support requests ensuring high-quality solutions for end-users
- Assist in various Corporate IT tasks as necessary
- Coordinate with IT Director on asset and inventory management
- Oversee shipping returns and maintain hardware and peripherals
- Organize and maintain IT inventory effectively
- Set up and dispatch computers while keeping accurate hardware inventory logs