RRemoteville
Medisolv, Inc. logoMedisolv, Inc.

IT Support Engineer

Skills
Attention To DetailInformation TechnologyNetwork TopologyPowerShellMicrosoft 365 AdministrationMicrosoft Azure AdministrationSharePoint
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in computer science Information Technology or related field or equivalent work experience
  • Minimum 2 years experience with PowerShell
  • Minimum 2 years experience with Microsoft 365 administration
  • Minimum 2 years experience with Microsoft Azure administration
  • Minimum 2 years experience with SharePoint and Confluence
  • Minimum 2 years experience defining technical processes and documenting SOPs
  • Minimum 2 years experience improving workflow and workflow management tools
  • Minimum 2 years experience using and administering support ticketing systems
  • Minimum 2 years experience with Microsoft SQL including databases backups and restores
  • Minimum 2 years experience with networking concepts including DNS Vnets IP switches and routers
  • Must be legally authorized to work in the United States
  • Background check required

Nice to have

  • Doer
  • Organized
  • Collaborative
  • Analytical
  • Continuous improvement mindset

Day to day

  • Support employees with hardware software and access needs while keeping day to day IT operations running smoothly.
  • Manage user accounts permissions devices and core systems including Microsoft 365 Entra ID Active Directory and MDM tools.
  • Improve onboarding offboarding asset management reporting and automation processes across the organization.