IT Support Engineer
Skills
Computer ScienceCommercial BuildingsComputer RepairData CentersEasily AdaptableEnhanced Data Rates For GSM EvolutionIT Projects
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3+ years experience in IT support troubleshooting problem solving and operations
- Associate degree in information technology computer science or related field
- Experience in innovative technology data center microgrids or mission critical facilities preferred
- Professional IT certifications such as A+ Sec+ Azure or AWS preferred
- Ability to work independently in a fast-paced environment
- Strong written and verbal communication skills
- Ability to support technical and non-technical staff
Nice to have
- Critical thinker
- Fast paced environment
- Problem solver
- Trustworthy
- Reliable
- Self-starter
- Independent
Day to day
- Serve as the first point of contact for technical support across corporate offices and data center environments
- Troubleshoot issues remotely using diagnostic techniques and detailed questions
- Install configure and maintain operating systems applications hardware and network equipment while supporting IT projects and cross-functional teams
- Create and update knowledgebase articles and train end users on software security practices and IT policies
Hiring process
- Email recruiting@endeavourii.com