RemotevilleRemote IT Support Engineer Job in NAMER Xantrion
IT Support Engineer Xantrion
$55000 - $65000
Customer ServiceDomain Name SystemInternet ProtocolInternet Protocol SuiteNetworkingSoftware DeploymentSubnettingTechnical SupportTransmission Control Protocol
NAMER
Enduring cybersecurity and IT partner that protects the integrity of your business so you can take it to the next level.
85+ employees
B2BSecurityCyber SecurityIT
Open for applications
Role
Who you are
- 4 to 8 years of technical support experience
- Authorization to work in the U.S.
- Exceptional communication skills
- Familiar with backup technologies (VEEAM, Crashplan, etc.)
- Familiar with anti-virus technologies (AV Defender, etc.)
- Familiar with software deployment technologies (ghost, repackaging tools)
- Knowledgeable about basic networking (TCP/IP, DNS, routing, subnetting)
- Familiar with remote access technologies (VPN, terminal services)
- Knowledgeable about current Microsoft Windows operating systems
Desirables
- 4 year Bachelor's degree
- Relevant certifications (MCP, CCNA, etc.)
- Experience in customer service.
What the job involves
- This is a remote work from home role.
- You will provide technical support to clients using a standard tech stack.
- You will be working Monday - Friday, with occasional on-call weeks.
Company
Company mission
Xantrion is a dedicated cybersecurity and IT partner that proactively protects the business you have built and strengthens your IT infrastructure as you grow. We bring a flexible, customer-centric approach to creating the building blocks of a more secure and resilient tech ecosystem. We take pride in working tirelessly to prevent issues, or to address them, as they arise. We are invested in understanding your business, so we can provide the right solutions as it evolves, including ones you may never have considered before.Company benefits
- 100% of medical, dental, vision for you and your family
- 401K with company match up to 4% of salary
- Certification reimbursement and annual training budget
- 17 Days PTO per year in addition to paid training days
- Bonuses for referring new clients or employees
Company values
- Xantrion is a dedicated cybersecurity and IT partner that proactively protects the business you have built and strengthens your IT infrastructure as you grow. We bring a flexible, customer-centric approach to creating the building blocks of a more secure and resilient tech ecosystem. We take pride in working tirelessly to prevent issues, or to address them, as they arise. We are invested in understanding your business, so we can provide the right solutions as it evolves, including ones you may never have considered before.