RemotevilleRemote IT Support Field Engineer Job in UK DXC Technology
IT Support Field Engineer DXC Technology
£ -
Cable ManagementCablingCall ManagementCustomer-Focused ServiceKVM SwitchesService LevelsStock ControlTechnically CompetentTroubleshootingWifi
Junior (1-2 years) - Mid-level (3-4 years)
UK
Delivering excellence for our customers and colleagues
86705+ employees
Enterprise
Role
Who you are
- Previous experience in a similar IT support role.
- Proficiency with Point of Sale devices Cielo and Microsoft tablets and Lenovo/Dell devices.
- Strong troubleshooting skills and familiarity with Windows OS and associated technologies.
- Must possess a valid UK Driver's License and be willing to travel extensively across Cambridgeshire.
What the job involves
- Provide field-based technical support for Post Office Branch hardware issues including device troubleshooting and imaging.
- Engage in device swaps connectivity cabling Wi-Fi setups and decommissions.
- Collaborate with central dispatch teams and other support units to ensure punctual service delivery within predetermined service levels.
Company
Company mission
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The company aims to deliver excellence for its customers through innovation and technology expertise.Company benefits
- Access to training and professional development opportunities.
- A culture of inclusion and encouragement for personal and professional growth.
- Vital gadgets and tools supplied for operational requirements.
Company values
- Innovation
- Excellence
- Security
- Collaboration