RemotevilleRemote IT Support Technician Job in UK Gallery Systems
IT Support Technician Gallery Systems
$40000 - $45000
Database ServersSQLWeb ApplicationsAmazon Relational Database ServiceAmazon Web ServicesHelp Desk SupportSystem PerformanceTech-SavvyTomcatTroubleshooting
Junior (1-2 years)
UK
Collect. Manage. Share.
85+ employees
SoftwareB2BEducationCulture
Role
Who you are
- Possess 1-2 years of experience in a Help Desk or similar IT support role.
- Skilled in managing Tomcat/Apache Stack.
- Demonstrate capability to troubleshoot issues within an AWS environment, focusing on SOLR and Tomcat.
- Able to effectively communicate and coordinate with cross-functional teams.
Desirables
- AWS experience
- MS SQL proficiency
- Tech-savvy
What the job involves
- Provide hands-on technical support in a Microsoft environment to ensure smooth software operations.
- Manage MS SQL Server setups and ensure their optimal performance.
- Offer technical assistance for Java web applications using SOLR and Tomcat.
- Collaborate with team members to implement process improvements and system enhancements.
- Troubleshoot and escalate complex technical issues appropriately.
- Contribute to documentation and training materials to support ongoing and future operations.
Company
Company mission
Gallery Systems is globally recognized for innovating collections management solutions for museums, galleries, and collectors. Committed to enhancing the way collections are managed and shared, they provide software that streamlines workflows, promotes collaboration, and supports the care of cultural and artistic objects.Company benefits
- Opportunity for collaboration with worldwide teams
- Training sessions for skill enhancement
- Support for process improvement initiatives
Company values
- Innovation
- Collaboration
- Customer Focus
- Integrity