RemotevilleRemote IT Support Technician Job in United States Watson-Marlow Fluid Technology Solutions
IT Support Technician Watson-Marlow Fluid Technology Solutions
$65000 - $75000
Apple SoftwareComptiaCustomer SatisfactionIT EscalationITIL CertifiedMicrosoft OfficeSoftware As A ServiceTroubleshooting
Entry-level/graduate - Junior (1-2 years)
United States
1120+ employees
ManufacturingMedical DevicesBiotechnologyFood
Open for applications
Role
Who you are
- Experience with Windows Laptops Printers Meeting Room Tech and Apple Mobile Devices.
- Familiarity with IT change management processes.
- ITIL® 4 Foundation Certificate or other IT service management qualifications preferred.
Desirables
- ITIL Certified
- CompTIA Certified
What the job involves
- Provide daily support for digital workplace technologies.
- Troubleshoot and resolve technical issues for users.
- Offer technical guidance and support for Windows Laptops Printers Meeting Room Tech and Apple Mobile Devices.
Company
Company mission
Watson-Marlow Fluid Technology Solutions, part of the Spirax Group, is dedicated to transforming manufacturing processes across various sectors including biotechnology and pharmaceuticals, enabling customers to tackle their most challenging production challenges efficiently and sustainably.Company benefits
- Enhanced Carer/Paternity Leave
- Additional Holiday
- Employee Assistance Program
Company values
- Innovation
- Sustainability
- Collaboration
- Customer Focus