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IT Support Technician
Skills
Apple SoftwareComptiaCustomer SatisfactionIT EscalationITIL CertifiedMicrosoft OfficeSoftware As A Service
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience with Windows Laptops Printers Meeting Room Tech and Apple Mobile Devices.
- Familiarity with IT change management processes.
- ITIL® 4 Foundation Certificate or other IT service management qualifications preferred.
Nice to have
- ITIL Certified
- CompTIA Certified
Day to day
- Provide daily support for digital workplace technologies.
- Troubleshoot and resolve technical issues for users.
- Offer technical guidance and support for Windows Laptops Printers Meeting Room Tech and Apple Mobile Devices.