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Junior Technical Support Engineer - APS

Skills
SQLAPSAnalytical SkillsTechnical Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Degree in Information Technology Engineering Computer Science or related field
  • Problem-solving and analytical skills to diagnose technical issues
  • Experience with software development scripting or coding
  • Knowledge of SQL for database management
  • Knowledge of main relational and non-relational databases

Nice to have

  • APS knowledge
  • Manufacturing interest
  • Industrial automation interest

Day to day

  • Provide technical support for APS systems by troubleshooting issues and guiding clients on system configuration and usage.
  • Work closely with clients to understand their planning and scheduling needs and deliver effective solutions.
  • Collaborate with development teams to escalate and resolve complex technical problems while maintaining documentation and monitoring system performance.