Junior Technical Support Engineer

Skills
Computer ScienceAttention To DetailAutorabitCustomer ExperienceCustomer ServiceCustomer SupportEnglish
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Excellent customer service and communication skills
  • Ability to learn technical concepts quickly and follow processes
  • Works effectively across teams and globally
  • Experience with Salesforce or DevOps is desirable

Nice to have

  • Salesforce
  • US Citizen

Day to day

  • Assist customers in demanding and complex development environments
  • Learn products and technologies quickly
  • Provide top-notch troubleshooting and customer service