RemotevilleRemote Junior Technical Writer Job in United States CompuGain
Junior Technical Writer CompuGain
$ -
Customer SatisfactionManualsOnline HelpSubject Matter ExpertsTechnicalTechnical DocumentationTechnical WritersWeb Content WritingWriting
United States
Deliver game-changing modern applications with Unisys
240+ employees
Cloud ComputingData AnalysisSaaSEnterprise
Open for applications
Role
Who you are
- Bachelor's degree in English or Communications
- Minimum 3 years of experience in technical communication
- Experience writing for SaaS, mobile, and desktop products
- Knowledge of cybersecurity trends and topics
- Self-starter and motivated
- Excellent editing, writing, and communication skills
- Experience writing for both home and business users and various systems - Windows, macOS, iOS, Android
- Ability to prioritize, meet deadlines, and manage changing priorities under pressure
What the job involves
- Work with product managers, engineers, and support agents to create guides and articles
- Deliver high-quality, clear, concise, and accurate documentation
- Follow best practices ensuring quality, graphics, format, and style
- Collaborate with experts to create content improving issue resolution and satisfaction
- Foster knowledge-sharing within support
- Gather data and information from support, engineering, and product teams
- Review documentation for accuracy, consistency, quality, and SEO optimization
Company
Company mission
CompuGain, now part of Unisys, focuses on delivering agile cloud migration, application modernization, and maximizing data value for clients. Their mission is to enhance client experiences through innovative technology solutions that drive efficiency and effectiveness in a rapidly changing digital landscape.Company benefits
- Supportive growth environment
- Comprehensive medical, dental, vision insurance
- 401k + company match
- Open Time Off policy and holidays
- Employee Referral Bonus Program
- Mental health support, fertility education, financial and legal advisors, parental leave
- On-the-spot colleague recognition programs
- Opportunity to do something great for yourself and the world
Company values
- Agility
- Innovation
- Client Focus
- Collaboration