RemotevilleRemote L&D Technical Writer I Job in United States Fullbay
L&D Technical Writer I Fullbay
$ -
Attention To DetailConfidentialitySalesforce.ComTechnical WritersTechnical WritingWriting
United States
Built for Heavy Duty Repair
130+ employees
SoftwareSaaSAutomotiveB2B
Open for applications
Role
Who you are
- Bachelor’s degree in English/Communication/Education/Technical Writing
- 1+ years of experience developing written content
- Experience with SaaS software
- Proficiency with Zoom, Salesforce, Monday, Grammarly, and Google Suite
- Attention to detail
- Strong written and verbal communication skills
- Ability to multi-task in a fast-paced environment
- Adherence to confidentiality and compliance regulations
Desirables
- SaaS experience
- Zoom knowledge
- Salesforce knowledge
- Monday knowledge
- Grammarly knowledge
- Google Suite familiarity
- Detail-oriented
- Communication skills
- Self-starter
- Multi-tasking
- Bi-Lingual/Spanish (optional)
What the job involves
- Review and update existing Help & Training articles clearly and concisely
- Collaborate with cross-functional teams and SMEs to produce effective content
- Translate complex concepts into accessible content, ensuring accuracy and consistency
Company
Company mission
Fullbay provides innovative cloud-based management software specifically designed for heavy-duty repair shops. We empower shop owners and technicians by streamlining their workflow, enabling them to work more efficiently, and create balance in their professional and personal lives.Company values
- Innovation
- Efficiency
- Collaboration
- Integrity