Law Firm Intake Specialist
Skills
Case ManagementCrisis InterventionFundraisingLawNonprofit OrganizationsProgram DevelopmentPublic Speaking
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Compassionate client communication skills
- Ability to screen and assess potential cases
- Strong phone handling and intake coordination
- Organized support for attorney scheduling and meetings
Nice to have
- Compassionate
- Empathetic
- Organized
- Responsive
- Detail-oriented
Day to day
- Serve as the compassionate first point of contact for prospective clients calling the law firm
- Screen and survey inbound callers to identify potential cases with care and accuracy
- Help attorneys manage meetings and keep the intake process organized and responsive