Remote Lead, LTSS Process Improvement Job in United States Humana

Who you are

• Bachelor's degree in Business or a related field or a minimum five (5) years business experience
• Two (2) or more years in project leadership
• Experience problem solving and consultation within complex environments
• Facilitating and driving cross-functional teams' efforts
• Strong influencing and process implementation skills
• Successfully demonstrated delivering presentations to senior leaders
• Must be available to work normal business hours in the Eastern Standard Time Zone
• Available for 15% travel to the Office for meetings and or trainings

Desirables

• Master’s degree in Business, Operations Management, Healthcare Administration, or related field
• Eight (8) plus years business experience
• Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
• Solid understanding of operations, technology, communications and processes
• Six Sigma and / or Project Management Institute certification

What the job involves

• Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements and best practices
• Researches best business practices to establish benchmark data and analyzes process data to recommend enhanced safety, productivity and cost-reduction practices
• Leads initiatives to streamline processes, collaborates with internal teams and external partners, and advises executives on strategies

Application process

• Email correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview
• If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone, anticipating it to take approximately 10-15 minutes
• If participating in a SMS Text interview, you will be asked a series of questions via your cell phone lasting anywhere from 5-10 minutes
• Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.