Lead Risk Analyst

Skills
Analytical SkillsCurbingFraud InvestigationsFraud PreventionLogical ReasoningMitigation StrategiesOperational Efficiency
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven leadership capabilities with the ability to delegate tasks, manage projects, and guide others towards successful outcomes.
  • Proven/demonstrable experience with database language (e.g., SQL) as well as BI and reporting tools (Looker, Tableau, Splunk, etc.)
  • Strong tactical decision-making skills in fraud prevention, demonstrating the ability to prioritize and resolve issues independently.
  • Advanced analytical thinking and the ability to create structured frameworks for fraud investigations.
  • Exceptional communication and collaboration skills, fostering teamwork and facilitating discussions across the organization.
  • Deep domain knowledge in fraud prevention, transaction lifecycle, and industry best practices.
  • Expert knowledge of fraud prevention tools and procedures, with the ability to train and coach others in their use.
  • Commitment to personal and team growth, actively identifying and implementing development opportunities.

Nice to have

  • Leadership in fraud prevention
  • Airline/travel/events experience
  • SQL and BI tools proficiency
  • Tactical decision-making
  • Advanced analytical thinking
  • Exceptional communication
  • Deep fraud domain knowledge

Day to day

  • Lead and oversee fraud prevention projects, ensuring successful implementation and measurable impact on loss reduction.
  • Act as a trusted fraud expert and advisor, providing guidance on fraud mitigation strategies tailored to various merchant verticals.
  • Collaborate with cross-functional teams to communicate and enforce fraud-related policies and procedures, ensuring company-wide adoption and adherence.
  • Prioritize and manage competing fraud events, working swiftly and independently to remediate issues while anticipating future fraud trends.
  • Develop and enhance systematic loss investigation frameworks to be used across the team.
  • Leverage advanced analytical skills to solve complex fraud-related problems, using data-driven insights and logical reasoning to propose effective solutions.
  • Facilitate clear communication within the team and across departments, identifying communication gaps, and implementing solutions to improve collaboration.
  • Build strong relationships with stakeholders across various functions, ensuring effective teamwork and a positive impact on all projects.
  • Mentor and coach team members in fraud prevention best practices, fostering growth and development within the team.
  • Actively identify areas for operational improvement and drive initiatives to increase efficiency and effectiveness within the fraud prevention function.
  • Uphold and promote the company’s core values, educating others on their importance and ensuring they are integrated into daily operations.