Proven leadership capabilities with the ability to delegate tasks, manage projects, and guide others towards successful outcomes.
Proven/demonstrable experience with database language (e.g., SQL) as well as BI and reporting tools (Looker, Tableau, Splunk, etc.)
Strong tactical decision-making skills in fraud prevention, demonstrating the ability to prioritize and resolve issues independently.
Advanced analytical thinking and the ability to create structured frameworks for fraud investigations.
Exceptional communication and collaboration skills, fostering teamwork and facilitating discussions across the organization.
Deep domain knowledge in fraud prevention, transaction lifecycle, and industry best practices.
Expert knowledge of fraud prevention tools and procedures, with the ability to train and coach others in their use.
Commitment to personal and team growth, actively identifying and implementing development opportunities.
Desirables
Leadership in fraud prevention
Airline/travel/events experience
SQL and BI tools proficiency
Tactical decision-making
Advanced analytical thinking
Exceptional communication
Deep fraud domain knowledge
What the job involves
Lead and oversee fraud prevention projects, ensuring successful implementation and measurable impact on loss reduction.
Act as a trusted fraud expert and advisor, providing guidance on fraud mitigation strategies tailored to various merchant verticals.
Collaborate with cross-functional teams to communicate and enforce fraud-related policies and procedures, ensuring company-wide adoption and adherence.
Prioritize and manage competing fraud events, working swiftly and independently to remediate issues while anticipating future fraud trends.
Develop and enhance systematic loss investigation frameworks to be used across the team.
Leverage advanced analytical skills to solve complex fraud-related problems, using data-driven insights and logical reasoning to propose effective solutions.
Facilitate clear communication within the team and across departments, identifying communication gaps, and implementing solutions to improve collaboration.
Build strong relationships with stakeholders across various functions, ensuring effective teamwork and a positive impact on all projects.
Mentor and coach team members in fraud prevention best practices, fostering growth and development within the team.
Actively identify areas for operational improvement and drive initiatives to increase efficiency and effectiveness within the fraud prevention function.
Uphold and promote the company’s core values, educating others on their importance and ensuring they are integrated into daily operations.
Signifyd provides end-to-end Commerce Protection Platform leveraging its Commerce Network to maximize conversion, automate customer experience, and eliminate fraud and consumer abuse for retailers.
Company benefits
Stock Options
Annual Performance Bonus or Commissions
Pension matched up to 8%
Great health, dental and optical insurance
Generous annual leave plus public holidays
Cycle to Work Scheme
Enhanced maternity and paternity leave
Regular paid social events organized by our social committee