Live-Stream Social Media Community Moderator

Skills
AsanaCritical ThinkingGrammarInstagramLCRMacSocial Media Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Previous social media community moderation experience
  • Required excellent organizational skills
  • Required multitasking ability
  • Required strong verbal and written communication skills
  • Required ability to mirror multiple brand voices and tones
  • Required excellent spelling and grammar
  • Required willingness to learn and think critically
  • Required proactive approach
  • Required high energy and ability to multitask in a fast-paced environment
  • Required experience with major social platforms including YouTube Facebook Twitter and Instagram
  • Required proficiency in Microsoft Office Suite and Google Workspace
  • Required ability to analyze social media metrics
  • Required Sunday afternoon and evening availability
  • Required minimum Windows 10 or macOS 12.x
  • Required internet speed of at least 150 mbps

Nice to have

  • Sports fan
  • Proactive
  • High energy
  • Quick learner
  • Tech savvy

Day to day

  • Develop and nurture active digital communities during live stream events.
  • Respond to users in real time with accurate answers, thoughtful engagement, and troubleshooting support.
  • Monitor conversations across major social platforms while mirroring each brand's unique voice and tone.