RRemoteville
Personio logoPersonio

LohnbuchhalterIn / Payroll SpezialistIn

Skills
Client RelationsCoachingCustomerCustomer Relationship ManagementCustomer SatisfactionGermanOrganization Skills
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Have 3-5 years of experience in end-to-end payroll processing
  • Strong communication skills in German and good English skills
  • Experience in customer communication is advantageous
  • Team player with empathy for customer needs
  • Valuable attention to accuracy and reliability

Day to day

  • Build relationships with customers to maximize their value
  • Provide first-class software and payroll support
  • Solve complex customer queries and ensure long-term customer satisfaction
  • Act as a payroll expert and offer solutions to customer inquiries
  • Collaborate with product teams to solve technical challenges
  • Coach junior team members and expand expertise through training