M365 Customer Success Engineer

Skills
Microsoft ExchangeMicrosoft OutlookSharepointMicrosoft 365TeamsOneDrive for BusinessOffice Apps
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 8+ years hands-on Microsoft 365 administration and optimization experience
  • Experience with Microsoft 365 Apps including Office Teams and Outlook
  • Knowledge of SharePoint Online Exchange Online and OneDrive for Business

Day to day

  • Works with senior architects and customer success leads to improve Microsoft 365 health performance and adoption.
  • Executes tenant health checks reviews usage reports and validates network readiness data.
  • Creates assessment summaries action trackers and customer-facing deliverables while supporting workshops and reviews.