RemotevilleRemote Managed Cloud Services Engineer Job in UK Boomi
Managed Cloud Services Engineer Boomi
£ -
Customer Experience ManagementCustomer SupportDell BoomiKanbanManaged File TransferRoot CauseSecure File Transfer ProtocolSecure ShellService EngineeringSolace
Mid-level (3-4 years) - Senior (5-8 years)
UK
Boomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere.
2180+ employees
SaaS
Role
Who you are
- Minimum of 5 years relevant experience in Customer Support or technical customer facing role
- Experience with Linux operating system (RHEL preferred)
- Proficiency in managing enterprise-level cloud environments using AWS, Microsoft Azure, Google Cloud Platform
- Experience with monitoring production application systems and advanced troubleshooting
- Strong written and verbal communication skills
Desirables
- Java testing tools
- Monitoring applications
- Experience with enterprise applications and databases
- Knowledge of Kubernetes or containerized services
What the job involves
- Manage and resolve challenging issues for customers of the Boomi Managed Cloud Service
- Provide technical support via telephone, email, chat, and remote diagnostics
- Monitor and address customer issues to understand root cause and business impact
Company
Company mission
Boomi aims to make the world a better place by connecting everyone to everything, anywhere through intelligent connectivity and automation solutions.Company benefits
- Competitive Salary
- Remote Work Option
- Dynamic Work Environment
- Professional Development Opportunities
- Global Exposure
Company values
- Creating Amazing Culture
- Building Customer Love