Managed Print Field Service Engineer
Skills
CanonCustomer ServiceField Service EngineeringManaged Print ServicesTechnical Support
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in the managed print field preferably on Canon MFD’s
- Strong technical skills
- Customer-centric approach
- Driver’s License
Nice to have
- Problem-solver
- Enjoys fast-paced environments
Day to day
- Provide on-site support for managed print solutions ensuring systems run smoothly and efficiently
- Diagnose and resolve technical issues and provide training to end-users
- Complete preventative maintenance and field modifications
- Maintain service records in a timely manner
- Maintain daily communications with customers and service desk to ensure proper follow-up
- Drive efficiency and customer satisfaction