Manager, Account Management
Skills
Account ManagementAnalytical SkillsCalendlyIdentifying TrendsLeadershipNegotiationPerformance Oriented
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3+ years leading SMB and Mid-Market account management teams
- Experience managing a gross revenue quota of $5M+ annually
- Success negotiating deals of $20-75k
- Hands-on leadership style with team development focus
- Strong ability to build account plans and track performance
- Track record of accurate pipeline forecasting and trend analysis
- Analytical mindset with data-driven decision making
- Experience using Salesforce Gainsight Zendesk and related tools
Day to day
- Lead and coach an expanding account management team to strengthen client relationships and grow revenue
- Own account planning, pipeline performance, and forecasting while turning metrics into clear decisions
- Build trusted partnerships with senior stakeholders, identify expansion opportunities, and support deal negotiations
- Collaborate across marketing and customer-facing teams using tools such as Salesforce, Gainsight, Zendesk, and Atlassian
Hiring process
- Submit your application
- Complete pre-employment background screening including criminal record check
- Provide proof of legal eligibility to work in the country applied to without sponsorship