Remoteville

Remote Manager Client Support Job in United States Oracle

Manager Client Support Oracle
$77600 - $158200
Analytical SkillsCustomer SupportMandatesSupport ServicesTechnical SupportTraining
United States


We help people see data in new ways, discover insights, unlock endless possibilities.
193485+ employees
SaaS


Role


Who you are

  • Knowledge of policies affecting staff
  • Development of effective management skills
  • Experience with HL7 interfacing
  • Interacting with customers, consulting, development, and customer-aligned leaders
  • Establishing and communicating departmental objectives
  • Responsibility of afterhours on-call escalation support

Desirables

  • Analytical Skills
  • Customer Support
  • Mandates
  • Support Services
  • Technical Support
  • Training



What the job involves

  • Deliver post-sales support and solutions to Oracle's customer base while acting as an advocate for customer needs
  • Resolve both non-technical and technical customer inquiries through phone and electronic communications
  • Facilitate customer relationships with the Support team and provide advice to internal Oracle employees on diverse customer situations and escalated issues.


Application process

  • At least three calendar days from the posting date
  • As long as the job remains posted

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Company


Company mission

Oracle is dedicated to leveraging cloud technology to empower organizations worldwide to innovate, optimize efficiencies, and enhance effectiveness. By providing cutting-edge computing infrastructure and software solutions, including autonomous database technology, Oracle aims to revolutionize business operations and enable secure data management. The company's commitment extends to supporting government defense and advancing scientific and medical research, catering to the needs of nonprofits and businesses of all sizes.




Company benefits

  • Medical, dental, vision insurance
  • Short/long term disability
  • Life insurance
  • Supplemental life insurance
  • Flexible Spending Accounts
  • 401(k) Savings and Investment Plan
  • Paid time off
  • Paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner, and pet insurance



Company values

  • Innovation
  • Diversity
  • Inclusion
  • Integrity



Company HQ

Austin



Founders

Larry Ellison (Chairman and CTO)
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