We help people see data in new ways, discover insights, unlock endless possibilities.
193485+ employees
SaaS
Role
Who you are
Knowledge of policies affecting staff
Development of effective management skills
Experience with HL7 interfacing
Interacting with customers, consulting, development, and customer-aligned leaders
Establishing and communicating departmental objectives
Responsibility of afterhours on-call escalation support
Desirables
Analytical Skills
Customer Support
Mandates
Support Services
Technical Support
Training
What the job involves
Deliver post-sales support and solutions to Oracle's customer base while acting as an advocate for customer needs
Resolve both non-technical and technical customer inquiries through phone and electronic communications
Facilitate customer relationships with the Support team and provide advice to internal Oracle employees on diverse customer situations and escalated issues.
Application process
At least three calendar days from the posting date
Oracle is dedicated to leveraging cloud technology to empower organizations worldwide to innovate, optimize efficiencies, and enhance effectiveness. By providing cutting-edge computing infrastructure and software solutions, including autonomous database technology, Oracle aims to revolutionize business operations and enable secure data management. The company's commitment extends to supporting government defense and advancing scientific and medical research, catering to the needs of nonprofits and businesses of all sizes.
Company benefits
Medical, dental, vision insurance
Short/long term disability
Life insurance
Supplemental life insurance
Flexible Spending Accounts
401(k) Savings and Investment Plan
Paid time off
Paid holidays
Paid sick leave
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner, and pet insurance