RemotevilleRemote Manager CRM Job in UK Fandom
Manager CRM Fandom
£ -
A/B TestingCampaign ExecutionCampaign StrategiesCampaignsCustomer LoyaltyKey Performance IndicatorsMarketing AnalyticsMarketing AutomationOptimization TechniquesTest Automation Tools
UK
The world's largest fan platform and the #1 source for in-depth information on pop culture, entertainment & gaming.
635+ employees
Media
Role
Who you are
- 5-7 years managing CRM programs, preferably in ecommerce
- 2+ years managing a team
- Strong analytical skills and data-driven thinking
- Experience with CRM platforms and marketing automation tools
- Knowledge of A/B testing and optimization techniques
- Strategic mindset with strong communication skills
- Ability to manage competing priorities
- BS/BA or equivalent experience
Desirables
- analytical skills
- data-driven thinking
- strong project management
- attention to detail
- strategic mindset
- communication skills
- adaptability
- integrity
- self-starter
What the job involves
- Develop and execute CRM strategies to increase customer loyalty, engagement, and purchases
- Lead CRM efforts across multiple channels including email and push notifications
- Define and manage loyalty programs, monitoring performance to optimize strategies
Company
Company mission
Fandom is the world's largest fan platform where fans immerse themselves in imagined worlds across entertainment and gaming. Fandom enhances the fan experience through curated coverage and branded content from trusted publishing brands, Gamespot, TV Guide, Metacritic, and more.Company benefits
- MacBook Pro
- Free online courses and books
- Training (unlimited Udemy + more)
- Company stock options
- Company swag packages
- Cafeteria Benefit Program (medical, gym membership, wellness bonus)
- VTO (Voluntary Time Off)
- Frequent team bonding events
- Flexible work hours & time-off
- Employee Interest and Hobby Groups
- Open, energetic international work environment
Company values
- Fan-focused
- Inclusive
- Supportive
- Global scale