RemotevilleRemote Manager, Customer Success Job in UK Arrow Electronics
Manager, Customer Success Arrow Electronics
£ -
Professional SkillsCustomer ServiceCustomer SuccessCustomer SupportFinancial OperationsInterpersonalSupport ServicesTracking Systems
Mid-level (3-4 years) - Senior (5-8 years)
UK
Five Years Out
20215+ employees
DistributionTechnologyElectronics
Open for applications
Role
Who you are
- Excellent English language skills (written and verbal)
- Previous experience in busy technical support departments
- Thorough understanding of finops functionalities and platforms
- Excellent communication and interpersonal skills
- Strongly motivated to help customers
- Ability to acquire and develop skills quickly
- Team player with problem-solving abilities
- Flexibility to adapt to changing demands
- Foreign language skills (nice to have)
- Willingness to work outside of normal business hours
What the job involves
- Provide technical support to global customers via email, telephone, and remote sessions
- Resolve escalated support incidents and troubleshoot complex errors
- Deliver a range of technical support services and investigate issues
Company
Company mission
Enabling technology solutions that help improve business and daily life, Arrow Electronics guides innovation forward for over 210,000 leading technology manufacturers and service providers. With a global network of suppliers, engineers and manufacturers, Arrow is the shortest distance between what’s possible and what’s practical. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. We help the world’s best technology companies think 'Five Years Out,' working together to innovate the next big thing after the next big thing.Company benefits
- Training and development in diverse technical issues
- Industry recognized qualifications
- Development of practical skills and experience in various technologies
Company values
- Innovation
- Practicality
- Global Connectivity
- Forward-thinking