Manager, Finance System Support
Skills
AdoptionBusiness IntelligenceFinancial SystemsIdentity And Access ManagementJurisdictionProcess MonitoringReadiness
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience with finance or accounting processes and operational controls
- Previous people management experience
- Experience supporting large ERP systems
- SAP experience preferred
- Strong understanding of support processes and access management
- Experience with change control testing documentation and release management
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
Nice to have
- Service-focused
- Analytical
- Collaborative
- Process-oriented
- Adaptable
Day to day
- Lead and coach the Finance System Support team to deliver reliable service across core finance systems.
- Manage day-to-day support for SAP and related finance applications, resolving incidents, requests, escalations, and recurring issues with clear communication.
- Oversee month-end close readiness, access governance, system enhancements, release coordination, and cross-functional projects that improve controls, efficiency, and user experience.
Hiring process
- Apply online
- Recruitment review
- Interviews
- Final hiring decision